Quote:
Originally Posted by Brace's Hill
Thanks - I've gone through all of those steps multiple times, originally I had almost 1000 "friends" - I deleted family, classmates, and many friends. I check to see in the list who has not been playing and if there is no explanation (such as hospitalization or vacation) they are deleted. I also use the birthday list to check profiles because to be honest, some folks die and they get taken off my list. I have the list down to 480, and they are NOT all Farmtown players. I guess the thing that bothers me the most is that there are friends that have over 1,000 friends and say they have no problems.... I have written to FB doing a complaint, but of course that is totally ignored. I'll keep playing the game even though I feel like it's an unfair disadvantage to me in working the Farm Pass....but I have decided that until things are working right, I am no longer spending my own money to play. I had really been pinning my hope on my SN being able to help...but that didn't work either.
Thanks for listening, and trying to help. I appreciate all the work that goes into the game - and wish FB would get their act together and resolve this problem. I know I'm not alone, because I have come across others with the same issue....but I think some just quit, or have quit doing trains. Hopefully....someday....FB will think ALL the people playing this game deserve their time to fix the issues!!! Again - thank YOU for trying to help!
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Hi Brace's Hill
Im sorry we were not able to help you more.
Please feel free to contact Support team to see if they have any news about this problem.
To contact them click on the link below, fill out the form and submit it. Please let them know all steps you have followed. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366