Quote:
Originally Posted by JosieG
I lost all the fuel I brought with me,,,yrs of collecting....Could u please help me
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Hi JosieG,
What do you mean that you brought with you?
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached
It looks like you refueled this morning, but I still see you have fuel tanks in your storage, so it may not have completed.
I am sorry but we have no way to restore any fuel.
If you wish you can contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
http://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366