Quote:
Originally Posted by JNelson
ran the memcache, log out, logged back in,, it is still incorrect, worried that if an account that is mine is wrong that others wrong too and i do not want to drop someone from my neighbors or buddies for inactivity if they are not really inactive .... is this a fixable problem ..... I do see another one not mine but i know the person it belongs to also in that case says inactive since 8-20 yet she just posted her facilities the other day and I get gifts from her nearly daily ...... i even check the browser too but it across browsers and accounts they all have me not active since 8-5 .... gulp help .....
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Please check if your time (hour, minutes, AM/PM) and date (day, month, year) are correct in your computer.
Im sorry but I couldnt reproduce your issue, I have switched between my account and my husband account and all is updated for neighbors/buddies.
Please contact Support team, to contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366