Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Dec 28 2022, 09:00 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by WendyP57 View Post
I just purchased the animal shelter supplies and the animal shelter and put them both on my farm 4, both of them vanished and do not show up in faciility manager either. I cleared memcache and reloaded, but still not there. I will wait a few hours and check again
Quote:
Originally Posted by WendyP57 View Post
edit: I also purchased the turbo paper mill and placed it on my farm. It has vanished and does not show up in facility manager either
Hi WendyP,
I moved your posts to the Help & Support thread about missing items.
I have checked and they are missing. You will need to contact Support about this as we can not do refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
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Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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