[RIAP27]

I see flowers on her 4th farm. I think she told me she does as well, but no trees.. I will check with her later. I usually see her on in the morning or at least get FT notes this am but so far no notes or email from her. If I don't see her here this afternoon I'll text her by phone.
I don't think I can clear the cache on her browser from here as it would only clear mine.She's in FLA and I am in CT)
I can clear her memcache from her acct if she needs me to. I did send her by email the instructions to clear the browser cache in the link you posted so I hope she was able to do it. I'll feel better when I see an email or FT note!

Originally Posted by marymarcel

Hi RIAP

As far as I know, Sue contacted Support and they have answered her. You know Support answers to the email she sent in the ticket, so she has to check her email and if she doesnt find the response, then check the spam folder.

I only saw flowers on her farm 4 but it seems she is not able to see them.

So she has to clear her browser cache. Instructions in the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

If she cant do that, then you could log into her account if she shares her credentials with you.
Or you can read the thread and help her to do the clearing.