Thread: Official Top Post Thread Display Issues, Preferences, Sounds and Music
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Old Dec 11 2022, 06:44 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Karlene View Post
Hi. I need help with the farm stats.
Before the recent facebook deactivation I could plant crops and the farm stats would immediately update to show me how many crops I had growing. Now it takes quite a bit of time to update. Is this change something that is going to be permanent or can it be fixed to before the deactivation?
Thank you for your time.
Hi Karlene,
Have you recently replanted those? The show work does not update immediately. It can take up to 10 minutes for it to do so.


Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen your farms.
https://apps.facebook.com/farmtown/p...lear_memcached

Next time you harvest, plow or seed your farms or do trees, flowers or fish, then check the stats after reloading the game or wait 10 minutes to check again.

If the problem continues, then contact Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366
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Taz
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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