Quote:
Originally Posted by mags66
I've had several problems since the shut down. I noticed others are having them also. Every time I try to post a Belt/Dan Bonus I get the Error Message "An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it." I also have noticed since we came back that the game has been much slower. I have tried clearing my memcache. I've also made sure that my computer & browser are updated. Thank You for any help!  |
Hi Mags,
For the error message, make sure your browser and computer system is updated. Then run the memcache again restart farms, and try again.
If that does work you will need to contact Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
For the slowdown, the developers are aware of the problem and are working on finding the cause and fixing it.