Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Dec 26 2021, 06:53 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,389
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Quote:
Originally Posted by Joyinlife View Post
I am unable to hire workers to work my farm. At first, I could see the people, but every time I tried to click start, the hourglass would hover over sending my request. I am in the right language, but today I see people chatting for help but do not see people to hire. I could not spot my farm number this time either. What is going on
? Joyinlife46
Hi Joyinlife46,

I have moved your post to the thread about loading issues as it sounds like you are having a connection issue.
Have a look in the FT console beneath your game screen and see if there are any errors showing up, if there are please let us know which one.

Are you using a saved bookmark to get to the game? If you are try clicking on the Play FarmTown button at the top of the forum.

Your user ID is in the pink banner above your game screen, that banner should also be showing above the send gifts page and the my neighbours tab. Have a look in those sections for it. You can also find your user ID at the very bottom of the page your game is loaded in, below the gifts on the send gifts page and below the friends showing in the my neighbours tab.

Please check for and do any computer updates that may be showing, check that your browser is still showing up to date, update it if it needs it, check if there are any extensions added and enabled in your browser and disable them while you try to resolve your issue. Then clear the caches history in your browser and then try loading the game again. Just incase you need help with clearing browser caches, you can click on this link for instructions for the popular browsers:
http://r1.slashkey.com/forum/showthread.php?t=421890

If that doesn't help try another updated browser and see if you get the same problems there. If you do you might want to also try rebooting your router, then when that is back on line also reboot your computer.

I have temporarily turned of things like show crops so that you have less to load next time you load the game, you can show those again yourself when you load the game.
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