Quote:
Originally Posted by MOM GLENDA
the ships are not ariving in our ports like they use to .i can do the ships in my port then go to the bathroom or kitchen be gone 15 mins come back and there will be ships in my port that say they been there for 3 and 4 hrs .asked some friends and was told the same thing is happning to them.please let them know about this see if they can fix this problem. friends are getting upset because their ships are not moved faster.we cannot move them unless they show up in our port not be 3 to 4 hrs getting to our ports.thanks
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Hi MOM GLENDA
I moved your post to the thread about Cargo Ships in Help & Support.
Please be sure that your time (hour, minutes, AM/PM) and date (day, month, year) are correct in your computer.
Be sure your browser and operation system are up to date.
Also, try clearing your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm if it is open in other tabs. Then reopen your farm. See if that helps with your problem.
https://apps.facebook.com/farmtown/p...lear_memcached
If the problem continues, then please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366