Thread: Official Top Post Thread Facilities and Facility Manager
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Old Jul 23 2023, 09:18 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,466
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Quote:
Originally Posted by astrid1st View Post
I do click the button and I do not see anyone working for me. I can see that they boost my train but that is it. We are confirmed neighbors both ways.

They are my neighbors but not my buddies ~ Astrid
Hi Astrid,
The only thing I can suggest then is to contact Support. We have no way to tell if anyone is seeing them or working them as that data is not available to us.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through Facebook:

http://apps.facebook.com/farmtown/settings2/support/


To contact through the website:
http://apps.slashkey.com/farmtown/settings2/support/



You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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