Quote:
Originally Posted by imgowan
I just noticed when I was reviewing the buildings that I have Two Turbo Mineral Mines. I don't recall buying two and when I went to my ''Accounts'' I couldn't locate any purchase. The purchase probably is prior to the ones listed because it stops showing purchases made prior to July 2021.
When I make any purchase I click on the ''not owned'' feature to ensure I don't buy something I already have unless I want more than one. I did not want or need more than one Turbo Mineral Mine.
This has to be some mistake where the game did not show that I already owned one. Please look into this for me.
Thank you. Isabella  |
Hi Isabella,
I moved your post to the subject thread about facilities.
You purchased one on June 30, 2021 and the other on September 5, 2020. You will have to contact Support about this if you want a refund as we can not do refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366