Quote:
Originally Posted by VondaK
Hello. I have a neighbor - Bianca. I checked with her and she also shows me as a neighbor. She shows in my neighbor list and on the bar. However, when I try to send her a gift, or train request, she is not on the list for farmers. Also, she accepted a bonus, but instead of showing her as neighbor/buddy, it showed her as "false." Don't know what is going on, but I sure need help.
Thanking you in advance.
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Hi Vondak
Please contact Support team to let them check into this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366