View Single Post
  #2692  
Old Jan 23 2021, 06:21 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,370
Default

Quote:
Originally Posted by sharondarlene View Post
644784403 This is Sharon Head...I cannot get on my farm from any browser...can you help???
Quote:
Originally Posted by falmia View Post
.user id: 1609036046

black screen

GPU-renderer:google swiftshader

I have not been able to play since the switch
Quote:
Originally Posted by beanie_66 View Post
Can't play. These the requested details.
699991593
Black screen
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
Quote:
Originally Posted by Donald_Kinscherf View Post
ID 532948232

Screen loads either completely or partially then turns gray...tried 7 times

on jan 22 got to all 24 farms on jan 23 got to zero farms
Quote:
Originally Posted by rhondajackson View Post
2021-01-23 08:32:13.531 LOGIndexedDB is not available. Data will not persist in cache and PlayerPrefs will not be saved.... Black..1026515247438804
Hi sharondarlene, falmia, beanie_66, Donald_Kinscherf and rhondajackson,

Have you all done all your updates for your computer that may be showing? If you have not, please do them so that you know your computer is as up to date as it can be. With windows computers, you can usually check for those by just typing update in the search box bottom left of your screen and then you'll see something like search for updates which you can click on and then follow the instructions.

When or if you have done those please click on the following link and confirm that you have also already done the 4 items listed under First Load of Farm Town with your browsers. If you haven't done those, please do them:
http://r1.slashkey.com/forum/announcement.php?f=1

When those are done, try loading the game. Wait at least 5 minutes. First load can be very slow when using an older computer.

If you still can't load the game after doing those, please scroll further down the post to Persistent Loading Issues and follow the instructions under that heading to get the 3 items the developers need from you so that you can post them here. If any of the information you have already supplied before trying those has changed then we need the updated information please.
__________________
Tiger


Clickable Help Links:
Need help? Post in Help and Support
How to get and Create your Farm Link
How to FIND YOUR POSTS on the forum.