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Old Aug 18 2015, 10:13 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,391
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Quote:
Originally Posted by Candy-Iowa View Post
I should NOT have had to buy back DEFAULT grass. I did NOT want the sand ground cover. I did NOT understand it would cover the WHOLE FARM. I was looking for some beach sand. I should have been able to DELETE, SELL, or STORE the sand cover - NOT have to buy back DEFAULT grass. Yes, I'm upset. I think I should get credit back for at least one of those covers I had to buy. I hope someone working for FarmTown sees this and takes this into account. Thanks.
Hi Candy,
If you would like a refund of your 100 coins then please contact Support as no refunds can be given through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you would like to make a suggestion about changing how these covers work then please post it in the Suggestions section. You cannot start a new thread there but you can reply to one that best fits your suggestion.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.