Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Jan 08 2023, 01:20 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,826
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Quote:
Originally Posted by vfreeme View Post
Did all that and have tried three devices. Its the game not my equipment. I have many friends having the same issue. Cant play slashkey games because of loading issues.
Hi vfreeme

Do you remember if while you were playing the console showed WebGL reverted to 1.0 ?

Asking this as Chrome and Edge have both dropped support for 1.0, so that would be why the game doesnt load if you are using those browsers.
You may have to switch to another browser that does support it and will allow it to drop you back down to version 1.0 in the game.

Other than that and as you said you have tried everything suggested, then please contact Support team. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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