Thread: REDIRECT (see first post) Answered and Closed Threads
View Single Post
  #25  
Old Jul 17 2021, 08:58 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,871
Default

Quote:
Originally Posted by joviswoman View Post
Which means my years of playing FarmTown have gone completely.

Is there ANY way I can get it back and onto my new profile??? I've no freaking idea what my ID was.

FT friends can still see my old farm!?!?

I can't start again and I'm so disheartened.

Cheers.
Hi joviswoman

Im sorry this happened to you. Sadly there is no way for us to help with that.

If you were hacked or if you forgot your password for your account, you have to work with Facebook to get it back. Also, if you have good friends, they could contact facebook to let them know what happened with your account.

You can contact Support to see if they can help you someway. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont get the automatic response then please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366