Quote:
Originally Posted by slartismum
Hi
Is it possible to change my friend's email address without him losing his farm, please? It is registered with the new system but apparently clashes with another.
thank you
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Hi slartismum,
Ideally he needs to post here himself so we can work with him. Has he tried to log into the website and is seeing Incorrect email or USER ID?
Those that have never logged into the website should have seen the new registration process in the Facebook version. That would have allowed him to change the email if he's seeing incorrect email or user id when he tried to log into the website.
If he's not seeing the registration process on Facebook and has already logged into the website, please ask him to log out of the website and try using his USER ID number instead of the email to log back in along with the password he registered.
If that doesn't help either he needs to either post here himself with his USER ID so we can take a look or he can contact the support team.