Quote:
Originally Posted by rockcandymountain
I have sent 2 different requests to support for a farm cash refund and I have not gotten the automatic response to my email address which is my every day email address.
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Hi rockcandymountain
Did you check your spam folder?
Please add the following addresses to your safe contacts list:
- support@slashkey.com
- billing@slashkey.com
Im sorry but we do not have specifications on how to do that for every email address.
After adding them, then try to send a new ticket or you can use another email address to contact them.
Let us know if you continue having problems
Editing to add: We contacted Support and they have sent the responses when you sent the tickets from 2 different accounts, so please check your spam folder for those. Thanks.