Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Jul 12 2025, 09:54 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,851
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Quote:
Originally Posted by kidwboro View Post
My id is 1022777151 Build No: 713
My avatar name keeps on getting removed. I go to accounts page, and reenter it, and then click on submit, and it works for a while, but then after a few days or so, the name disappears. I usually find this out when I'm in the marketplace and see no name under my avatar, or when farmers who work my facilities alert me about this. This situation has been happening dozens of times over the last several months. Whatever you can do to fix this issue would be greatly appreciated. Thank you.
Keith.
Hi kidwboro,
I can see you name is listed as Keith. The only thing I can think of is if you are changing it when in the market then that may be affecting it. There isn't anything we can do to fix this through the forums.
You might want to contact Support by sending them an email to Support@slashkey.com. Be sure you include your ID number in your email.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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