Thread: Official Top Post Thread Farm Pass
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Old Mar 22 2025, 10:55 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 656
Post

So this is embarrassing. Apparently I was looking at the game incorrectly. Either that or leaving the game entire "reset" something. Those two items are in Seasonal/Farm Pass now.


Quote:
Originally Posted by Taz D View Post
Hi Lisa,
We don't have data on the farm pass items. I just accepted the Japanese Privet Shrub and it is showing in my Farm Pass storage.
Try restarting your farms and look again. If they don't show up then you will need to contact Support as we can't replace them.



To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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