Quote:
Originally Posted by Elsie1969
My neighbor's are unable to work my facilities. I posted to hire work my facilities. 3 Farms and just the Oil Refinery on each farm. When going to work the red box is dull and no work can be done.
Also many years ago, there was the option to send your neighbor a "Work my Farm" and earn $2.00. I have several farms(different accounts) that are not able to work Facilities/Refer Clients. The box shows up work my farm earn $2 farm Cash. But nothing is earned (because work and cash was already earned). How can this get reset? So that all my farms can be helpful to each other?
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Hi Elsie,
I moved your post to the thread about wall requests.
We are aware of the greyed out buttons problem and this has been sent to the developers.
That reward for working facilities was discontinued a long time ago. You shouldn't be seeing those pop ups for that. Try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached
If that doesn't clear them then please contact Support about it. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366