Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Aug 18 2024, 10:10 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,060
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Quote:
Originally Posted by uma437 View Post
Hi,

I am not sure if this is the right Thread to post this issue.

When the game was still on facebook, there were times when I received error-messages when loading the game. Clearing the cache usually helped.

The last months, the game was very stable with no error messages when I worked others facilities. But since the last upgrade, in more than 90% of my attempts to work the wall request the game does not load. Sometimes the screen just stays black with the the software logo, in half of the cases an error messages shows up. Clearing cache does not help, the problem occurs in all browsers I use. Software is updated.
Any ideas?

Best regards, Ursula
Hi Ursula

You do not tell us which error is showing up.

Anyway, please be sure the browser you are using is up to date and also if your operation system is updated.
After any update it is always better to restart the computer.

You have more suggestions to try in the first post, first page of this thread.
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