Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Jun 25 2024, 08:30 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,984
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Quote:
Originally Posted by KoalaBear777 View Post
Hello
My game keeps crashing. I get an error message and I have attached a picture of the screen. I have tried memcache, clearing browser history, updating Chrome, and it still keeps happening.

832402770489324 Build No: 625
Quote:
Originally Posted by rhmedic View Post
I am not quite sure where this needed to be posted and I am sure it will be moved but that is ok I will try to find it.
My issues began friday where the game was very slow to load then when it did it would not let me even load the ships to send them on. I could not harvest, plow, fish, or any of the other things I normally do. It shows that I have several tasks wating to be saved then eventually crashes. I have checked for updates, made sure browsers were up to date as well. I cleared mem cache on all browsers and still have the same issues. I tried edge, chrome, opera, firefox, and even downloaded 2 other browsers and still the same issues. I can play other games on different sites with no issues. Please help. I have a SN that is trying to help all she can.
Farm id is 100000320494599 Build No: 625
Hi KoalaBear and rhmedic

I moved your posts to the thread for your problem.

First thing to say is that I have hidden everything in your preferences, the wrench, to make it easier for you both to load the game. Once you load it, then click in your preferences and put a check mark back to the options saying Show..... if you wish.

Please follow all the suggestions given in the first post, first page of this thread and also you have more things to try in this link:
https://www.slashkey.com/forum/showthread.php?t=627590

If nothing works for you both, you could contact your internet provider in case there is a problem in your zone.
Please take in mind that most internet providers have a few paths (links) from them to the different apps. If the one that links to the FT servers is down or have heavy traffic at that moment, then you can't get to your farms but other things will work perfectly to you as they used other paths.


Please let us know if you both still have problems. Thanks
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