Quote:
Originally Posted by BarbLH
I have a friend who hasn't been able to load his farms. He says he can't contact the Forum or Support. This is the error message he sent to me:
"An embedded page at I1.slashkey.com says abort({}) at Error at jsStackTrace( https://cdn.slashkey.com/flash/farm/....js.gz:3:23731)
cdn.slashkey.com"
-I can load his farm with no problems.
-He says his system is up to date, his browser is also up to date
-He unplugged his modem to see if that helped
If someone here can advise me or help him directly, that would be great. TIA!
Here is his farm link: https://apps.slashkey.com/farmtown/p...m_id=554483453 |
Hi BarbLH,
He needs to register in the forums so we can work directly with him. It does not work trying to go through a third party.
He can use this link to get to the forums:
https://www.slashkey.com/forum/index.php
Otherwise he can contact Support using the link below for that:
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366