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Old Apr 30 2024, 08:06 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,963
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Quote:
Originally Posted by djensen552 View Post
Recently my identity was stolen including my email account and I did not have access to it. After days of working with the provider I was lucky enough to get my email account back and currently I can still play FT , but what happens if not able to recover registered email address? The ISP's are pushing 2-factor and sending verification code texts , however they do not work with VOIP phone services like MagicJack that I use for primary phone service. Thanks
Hi djensen

In the following link there are instructions in case you want to change your email address. BUT you have to be logged into the website with your old email address to do the change.

In case you cant use that email address to log into the website and you have another one available, then you can post here and we will give you instructions to contact Support team via email instead of ticket.

Just a suggestion, try to have your user ID number in a safe place so you can add it to the email sent to Support.
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