Thread: Official Top Post Thread Facilities and Facility Manager
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Old Feb 03 2024, 07:53 AM
Enigmacross Enigmacross is offline
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Join Date: May 08 2023
Posts: 21
Default Lost facility

Quote:
Originally Posted by marymarcel View Post
Hi Enigmacross

You need to contact Support team as we can't do refunds through the forums. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Thank you for your help and quick response.
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