Quote:
Originally Posted by Enigmacross
Not sure if this is the correct thread to ask about this, but I couldn't find one about lost facilities.
I was moving facilities around today and somehow a Spanish Restaurant disappeared when I moved it to a different farm. I have reloaded several times and nothing.
ID number is: 698250740
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Hi Enigmacross
You need to contact Support team as we can't do refunds through the forums. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366