Quote:
Originally Posted by Santmyer
I should have included in my original post that I had already checked the FB friend list and they were not showing there either.
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If they are able to send you gifts, then you are in their lists, as facebook friend, neighbor or buddy.
If you still have their farm link, please go to that farm, click in the little tool box on the lower left corner and then click in both red X for Neighbor and buddy to be sure you are not their neighbor or buddy. Please remember that the X in the little tool box doesnt mean you are not neighbor or buddy, it only allows you to click and remove yourself in case you are their neighbor or buddy.
If nothing works, then please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366