Quote:
Originally Posted by Kongo
Need advise! After unloading trains this morning., I moved trains from farm 29 into my storage with Ultimate Freight Locomotive had 2 long fish cars and 9 other cars to move them to farm 41 All disappeared except for 2 cars . Long gondola car and the long two door box car remained I have spent a good amount of time to search.. looked in storage gift box other farms and they went poof! Help
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Hi Kongo
I'm sorry this happened to you. Please contact Support team as we can't do refunds through the forums. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366