Quote:
Originally Posted by Darlindebe
I had $150 Farm Cash. I now have $28. So I found where you can see what was purchased and such. It says I purchased an Egg Collector for $45 and an Offshore Oil Rig for $32! I don't even know what either of these are!!! I looked in my storage and nothing is listed under these names. I did buy a Mobile Sprinkler but not the other 2 items. What do I do? Can I get my cash back? I was going to buy something and that is why it was brought to my attention.
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Hi Darlindebe,
I moved your post to the thread about farm cash.
The Egg Collector (bought on Dec 1st), the Offshore Oil Rig (bought on Dec 14th, and Mobile Sprinkler (bought on Nov 28th) are all sitting on your farms somewhere and not in your storage. You can find what they are for in the Game Guide chapter 21 about tools:
https://www.slashkey.com/forum/showthread.php?t=489090
Please note that no one other than you can make Farm Cash purchases. Super Neighbors can only make coin purchases if you have allowed them design privileges and allowed them to purchase. So unless you gave your log in information to someone else, then maybe you forgot that you had bought those items.
I am sorry but we can not do refunds through the forums. Only Support can do that. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366