Quote:
Originally Posted by farmerKBW
I understand the response you gave MNWildOne423, so this is just an FYI, but I had a similar thing happen yesterday.
I have a season goal of working nearly 300 Guava trees. I went to one Super Neighbor's farm and worked 32 Guava trees, and that registered on the FP. Then I came back to my farm, and was offline doing some design work, and while I was offline I worked the 16 Guava trees on my farm.
Usually, all I need to do is either refresh my farm or, at worst, login again, if something doesn't show up on Farm Pass, but I did that at the time, and of course, again this morning, and it's still only showing the 32 I worked on my neighbor's farm.
I wasn't going to say anything because I know you can't do anything about it, but when I saw MNWildOne423's post, I thought, "me too," so I figured I'd say something, because it's not just them who didn't have goal work registered in FP yesterday.
Like I said, I understand you can't do anything about it, this is just FYI that FP, in the least, didn't register everything we did toward FP goals yesterday.
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Hi KBW,
Only thing I can suggest is to report this to Support.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366