Quote:
Originally Posted by gipsondgd
It still isn't working. I need this fixed so I can get what I paid for ASAP ! If I pay again then you will owe me! Please get it fixed soon so I can enjoy the game! I can always quit the game but I don't won't to but I will is it comes down to it!
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Hi gipsondgd,
I moved your post to the thread about the Farm Pass. You did not pay for any monthly support as there is no paid support. Support help is always free.
What you paid for is the Farm Pass for that function in the game. It does not seem that it was added. Please go to the Bank icon in the MAP below your toolbox. In the lower right corner click on Restore Purchases. That should fix it. Check in your Farm Pass in the pass area and see if it says unlocked.
If it still says Get you will need to contact Support to get them to fix this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366