Quote:
Originally Posted by DotDash1969
Hi,
I posted a little while back that FB had locked my account since last September and refusing to let me back on without providing them ID which I am still undecided about doing as I feel it is very sensitive information! I have sent them numerous emails trying to get my account back which have been ignored, despite them having my phone number and email accounts.
Is there anyway I can retrieve my farm town account? Is it possible to find a farm town from my Facebook ID? My friends tell my my FB account is still closed but they are able to see my FB profile picture but not access my Facebook or any posts. My farms are still active from what I have been told.
I am desperately wanting to get back to my farm as a few years ago I paid FC on my account through FB. I know I have probably lost it all and have to start again which is very frustrating. To get back up to my level of 660+++ and get all my farm cash items again is no fun after all the work I have put into my game over the past 13 years.
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Hi DotDash1969,
Ask your friends that can see your old profile to go to it and copy the link they see in the browser address bar at the top. Ideally we would also want the name of the account so we can make sure we are looking at the correct one.
When they have it you can either:
- post your Facebook name and the link to that profile in your post here and we will attempt to get an ID when we go look, BUT I can not promise you that we will be able to find the ID as Facebook have reused old ids for many years to give them to new users so it may not be possible, but we will try to get it without needing to see a Farm Town post.
We can also remove your account name and the link from your post so that's no longer visible on the forum, once we have it, if you wish us to do so.
- Or you can send that information via private message to one of the moderators if you prefer.
- OR you can send that information in an email to support and ask them to try, but please understand that support are very busy so it would take time for them to be able to check for you. The email address for support is support@slashkey.com