Quote:
Originally Posted by jroberto
Good morning,
Two days ago I was able to use both versions. I came back later the first day, and was unable to get into either version.
I spent all day troubleshooting to no avail. I am using Chrome with a WIN 10 laptop, I did try using a WIN 11 laptop and got same results. I have tried Firefox, but got same results. I did try the tests listed for WEBGL. I did not pass some of the tests, tried to fix issues with no success.
I really do not what has wrong and have exceeded my troubleshooting skills. I really need help. Sorry if this is posted in wrong place. I don't know where it belongs. Thanks!
Jo
USER ID number is: 1668481945 Build No: 510
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Hi Jo,
Have you tried updating your browsers and computer? If you have to do any updates be sure you restart your computer.
What are you seeing when you try to load the 2 versions?
Please try all the suggestions in the first post on the first page of this thread as well as all the suggestions in the link included in that post.