Thread: Official Top Post Thread Receiving-sending-exchanging Gifts
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Old Jun 03 2023, 08:24 PM
SirMatthew KC SirMatthew KC is offline
 
Join Date: Oct 22 2018
Posts: 103
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Quote:
Originally Posted by marymarcel View Post
Hi SirMatthew

I had a look at your data and the gift shows up as missing.

It is better if the farmer who sent it to you contacts Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
Will do! Thanks!
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