Thread: Official Top Post Thread Display Issues, Preferences, Sounds and Music
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Old May 26 2023, 12:43 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,964
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Quote:
Originally Posted by nettie1212 View Post
Hello Taz I tried a different browser same thing with the preferences It does not work. My computer is up to date my browsers are all up to date I logged into my other account and I have no problem when in full screen to check and uncheck preferences I also do not have the little icon on this account between the "show names" the messages When you hover over the icon it has farmer lists. This might not be rolled out to all farmers yet? Thanks for your help
Hi nettie

Taz is not available at this moment.

Are you using a saved link in your computer to load the game into the new Website?
If so, please try the following link and see if you have the Farmer Lists icon in your game screen as it was released for all farmers.
Also, after loading the game, scroll down the page and check you are on Build 491
https://apps.slashkey.com/farmtown/

If your problem with preferences in full screen is not fixed, then please contact Support team.
To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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