Quote:
Originally Posted by lynnetimpeiro@msn.com
When doing trains this morning on FB site (boosting others), I got the same message as Spike$u (you have to be friends first). These were people that I friended on FB, but made buddies on Slashkey; and, it showed under their pictures that they are buddies. I was doing the trains on the FB site as I needed to send out another boost. I had one train from a neighbor which went through fine. I'm beginning to think FB is getting picky about wording: Friend vs Buddy.
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Hi Lynnetimpeiro,
You can boost trains as well as send out boost requests from either FB or SK. You do not have to be on Facebook to send out boost requests.
For the boost not going through on Facebook the only reason I can think of for this would be a data transfer issue and nothing Facebook is doing. Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366