Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Apr 19 2023, 06:51 AM
nettie1212 nettie1212 is offline
 
Join Date: Aug 17 2009
Posts: 134
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Quote:
Originally Posted by Taz D View Post
Hi Nettie,
As you have more than 1 set of farms in the future it would help if you include the account ID number and that will speed up our checking of any problems.


I have confirmed the items are missing. You will need to contact Support as we can not do refunds through the forums.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Can I use any email to respond as long as I use the ID number? I am on my work computer right now and not home computer
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