Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Apr 18 2023, 11:45 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by nettie1212 View Post
588275533 Build No: 462

2023-04-18 22:57:04 buy_item -30 Prenatal Care Center
2023-04-18 22:56:52 buy_item -32 Prenatal Supplies Factory
Hi Nettie,
As you have more than 1 set of farms in the future it would help if you include the account ID number and that will speed up our checking of any problems.


I have confirmed the items are missing. You will need to contact Support as we can not do refunds through the forums.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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