Quote:
Originally Posted by deenites
Hi I have requested help with this issue before.... when exchanging gifts for turkey feathers, they don't always arrive in my gift box. If i exchange for fuel or other products they do. Why do turkey feathers seem to appear only sometimes. I exchanged 50 gifts both yesterday and today for turkey feathers and got nothing, so frustrating.
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Hi deenites
The first time you posted about this problem with turkey feathers I asked you to clear your memcache and after that only accept 1 turkey feathers gift to check if it was sent to your gift box.
I just exchanged and accepted 50 turkey feathers and they were correctly sent to my gift box.
I also saw that you have been having problems with gifts what makes me think that you could have stucked gifts in your My Requests tab and that is why you dont get the turkey feathers in your gift box.
Please click on this link and see if those gifts are showing up, take in mind that page can only show you up to 100 at a time:
Facebook Games Activity
If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out.
You have full instructions on how to work through Activity in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthr...50#post6364950
If nothing works for you then contact Support teasm. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366