Quote:
Originally Posted by Anitacald
I have had problems with Farmtown Gifts for months now and have written to Support around 3-4 times and not received any reply. My gifts stay at 50. Even if I accept or exchange them they go back to how they were. They do not go anywhere. If I try and receive gifts on my laptop it freezes and I have to reload. If I try and receive gifts on my desktop it lets me accept/exchange them, and let's me send gifts back to other farmer (which I don't think anyone is receiving!). Then the gifts revert back to how they were and stay in My Requests. 50 gifts.
Please advise me how to fix this. It has been like that for many months now.
Anita Caldwell
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Hi Anita,
I moved your post to the Help & Support thread about gifts.
Are you receiving those gifts or are they not showing up in your gift box?
If they are not showing in your gift box Open the My Request page back up and see if you still show the same original gifts that were there. You probably have stuck gifts and since they have already been accepted even exchanging them you will not get them again. This is a random problem that happens when the data from Facebook does not update.
Please click on this link and see if those gifts are showing up there or you have other than the ones you already accepted.
Facebook Games Activity
If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out.