Quote:
Originally Posted by rockcandymountain
I sent two 250 fc gift cards from acct number 119569360813005 to acct number 112194263824229. The fc show as sent and I can click on recipients farm and it is the correct acct. But the gift cards have never shown up in the recipients gift box.
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Hi rockcandymountain,
I moved your post to the thread about gifts.
I can see that the transaction did go through and show in that account as received. However the gift cards are not in the Gift box and have not been redeemed.
First try restarting those farms and see if they show in the gift box.
If they still do not show to be there, then you will need to contact Support for this as we can not fix this through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366