Thread: Official Top Post Thread Facilities and Facility Manager
View Single Post
  #709  
Old Nov 02 2022, 10:48 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,754
Default

Quote:
Originally Posted by Tom C View Post
I went over to trouble shooting to post this but can't post there. Since farm pass came out I have been working facilities instead of just posting them. Sometimes when I click go to lets say David's farm to work his factories I will end up on Mary's farm and it will say we are not friends so I can't work them. This only happens on the wall request. I have been told this is do to either one person having more than one account or husband and wife both having farms and using same computers and the same browser. Are the developers aware of this problem, seems to be getting worse.
Hi Tom C,
I moved your post to the Help & Support thread about facilities as this has nothing to do with the Farm Pass or the current release.
This happens as you said if someone is using multiple accounts on the same computer and using the switch user function in Facebook. The problem is the new account information is not passed to the game when they switch. There isn't anything the developers can do to fix this as it is a Facebook problem of not sending the new information to the game, so you get posts that appear to be from a neighbor or friend when it actually is a post from someone you are not associated with thus they can't be worked.
The only solutions that seems to work is for the poster to log out of the one account, close the browser, reopen and log in with the second account or to use a different browser for each account.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote