Quote:
Originally Posted by Rosiland Mclean
have reloaded farm several times and the flower harvester I sent to Rosiland mclean has not shown up in her storage. My id is 103403895414257 and my account shows the purchase with 45 cash. I can not afford to purchase things and have them disappear. Please help
|
Hi Rosiland Mclean,
I moved your post to the same thread I answered you in before. If you want to post any more about this please reply to theis thread rather than starting a new thread.
I checked your data and yes you purchased the farm cash. However the tool you sent was not the flower harvester. The tool you sent was the Plower 4x4 which that account alread had one and now shows 2.
You can check what you sent by going to the Account tab above your farms, then click on Farm Cash Activity Log.
You will need to contact Support about this. Be sure you give them both ID numbers. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366