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Old May 30 2021, 06:43 PM
Kathy5828's Avatar
Kathy5828 Kathy5828 is offline
 
Join Date: Jul 20 2009
Posts: 15
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Quote:
Originally Posted by Taz D View Post
Hi Kathy,
I moved your post to the subject thread about HTML/WebGL loading issues.
Please check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


Also make sure your browsers are all up to date as well.


Try clearing your browser cache. The first time you load the game after the clearing, it will load slower as all graphics have to be loaded again.

You have instruction on how to clear different browsers cache in the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890
I should have mentioned I do not use a Windows computer, I have a Chromebook. I have cleaned my cache. I have gone into chrome://flags and made sure WebGl is enabled and restarted. This did not fix the problem. Is there anyone on the developer's team that is familiar with the newer Chromebooks that can offer help.

Thank you and thanks for all the work all of you are doing.

Kathy