Quote:
Originally Posted by marymarcel
Hi uma437 
Are you using Windows or a Mac? Did you check for updates for Windows or Mack, according which one you use?
For Windows: Bottom left of your monitor screen is a search box, type the word Update in it and you should see an option that says Search for Updates, click on it and follow the instructions.
For Mac: Choose System Preferences from the Apple menu, then click Software Update to check for updates. In Software Updates it will tell you if your software is up to date or if there is and upgrade available. If your are not sure how to update your device and check for updates please click on this link for instructions https://support.apple.com/en-us/HT201541
Also, did you check the first post,first page of this thread, for the requirements and suggestions for your computer?
I will copy your posts to a closed thread which is monitoring by the developers. |
I checked the first post weeks ago and everything is as required.
I am using windows and it is updated to the latest version. The pop-up error message in Chrome continues. In Firefox the screen stays black. For what reason ever, with Edge the game is running again now.