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Search: Posts Made By: marymarcel
Forum: Help & Support Jan 16 2022, 08:37 PM
Replies: 6,220
OFFICIAL Quests
Views: 691,080
Posted By marymarcel
You are welcome Sundos :)

You are welcome Sundos :)
Forum: Help & Support Jan 16 2022, 05:55 PM
Replies: 4,394
Views: 721,725
Posted By marymarcel
Hi pannabad1 :) I moved your post to the...

Hi pannabad1 :)

I moved your post to the thread about Cannot load the farm.

This is usually an internet connection problem.

Please close everything and then reset your router/modem for a...
Forum: Help & Support Jan 16 2022, 02:42 PM
Replies: 1,838
Views: 90,842
Posted By marymarcel
You are very welcome cmm :)

You are very welcome cmm :)
Forum: Help & Support Jan 16 2022, 01:39 PM
Replies: 1,838
Views: 90,842
Posted By marymarcel
Hi cmm :) I just cleared your NCC data. ...

Hi cmm :)

I just cleared your NCC data.

Please close the game for a minute in all tabs you have it loaded and then load the game again.

See if the problem is fixed.
Forum: Help & Support Jan 16 2022, 09:41 AM
Replies: 6,220
OFFICIAL Quests
Views: 691,080
Posted By marymarcel
Hi Sundos :) Im glad the product is being...

Hi Sundos :)

Im glad the product is being produced but please take in mind that 100 units of White wine aged 2yrs. take 16 hours to be produced.
Forum: Help & Support Jan 16 2022, 09:37 AM
Replies: 1,838
Views: 90,842
Posted By marymarcel
Hi cmm :) I had a look at your data and all...

Hi cmm :)

I had a look at your data and all facilities, farmcash and coins ones, are showing up in your NCC.

Please close and reopen the game and check again.

If you still have the problem,...
Forum: Help & Support Jan 15 2022, 02:54 PM
Replies: 973
OFFICIAL Trains
Views: 35,227
Posted By marymarcel
Hi mehansen :) I visited your farms, you...

Hi mehansen :)

I visited your farms, you have your trains on your farm 27.

Two of them have 10 long cars correctly attached to the locomotives and dispatched, so you shouldnt have any problems...
Forum: News & Announcements Jan 15 2022, 08:20 AM
Replies: 5,634
Views: 454,490
Posted By marymarcel
Hi Alexandra :) All ideas for the game have...

Hi Alexandra :)

All ideas for the game have to be posted in our Suggestions section where we have all ideas ordered by theme for the developers to read.

You cant start a new thread there but...
Forum: Help & Support Jan 13 2022, 02:16 PM
Replies: 4,394
Views: 721,725
Posted By marymarcel
Hi Joyce :) Please check if the browser you...

Hi Joyce :)

Please check if the browser you usually use is up to date. Also check if you have any pending update for Windows or Mac in case you use it.

Which cache did you clear? Memcache or...
Forum: Help & Support Jan 12 2022, 12:29 PM
Replies: 7,108
Views: 588,464
Posted By marymarcel
Hi mehansen :) I moved your post to the...

Hi mehansen :)

I moved your post to the thread about Facilities.

We got the Chilean restaurant during the last release and it uses clams too. You have 5 of them so that is why you could be...
Forum: Help & Support Jan 12 2022, 10:26 AM
Replies: 4,849
OFFICIAL Tools and Fuel
Views: 348,337
Posted By marymarcel
Hi rustydogg1 :) I moved your post to the...

Hi rustydogg1 :)

I moved your post to the thread about Tools.

You have to place those tools in your storage as they are on a farm.

When you have your tools in storage, then you can use them...
Forum: Help & Support Jan 12 2022, 08:25 AM
Replies: 2,376
OFFICIAL Cargo Ships
Views: 107,575
Posted By marymarcel
Hi kperry :) I moved your post to the thread...

Hi kperry :)

I moved your post to the thread about Cargo Ships.

Ships only stay on the dispatch list for exactly 7 days then they drop off the list.

If the preparation time changed while you...
Forum: News & Announcements Jan 11 2022, 08:40 PM
Replies: 5,634
Views: 454,490
Posted By marymarcel
Hi lauralmarie :) Boris was asking for a...

Hi lauralmarie :)

Boris was asking for a specific car called "Luxury car".

It is a seasonal item so you can only purchase it when Fathers Day gifts are available.
Forum: Help & Support Jan 11 2022, 02:42 PM
Replies: 2,376
OFFICIAL Cargo Ships
Views: 107,575
Posted By marymarcel
Hi Dana :) Im not sure why you removed her...

Hi Dana :)

Im not sure why you removed her as neighbor as you can do other things to let your ship to continue the trip.

If the ship is not in the last port (30) then you can skip it or if you...
Forum: Help & Support Jan 11 2022, 01:09 PM
Replies: 4,849
OFFICIAL Tools and Fuel
Views: 348,337
Posted By marymarcel
Hi Lisarami :) I moved your post to the...

Hi Lisarami :)

I moved your post to the thread about Tools.

The Ordering station with trailer allows you to start all products in your Semi Trailer truck by clicking in Order all button.
...
Forum: Help & Support Jan 10 2022, 06:55 PM
Replies: 5,585
Views: 702,884
Posted By marymarcel
Hi Ssan :) I moved your post to the thread...

Hi Ssan :)

I moved your post to the thread about Gifts.

Please close everything and restart your computer. See if that fixes the problem.

If not, be sure your browser still have 3rd party...
Forum: Help & Support Jan 10 2022, 05:58 PM
Replies: 2,176
Views: 180,359
Posted By marymarcel
Hi savanahchild50 :) Please go to your...

Hi savanahchild50 :)

Please go to your Facebook settings and see if you have that payment method added. If not, then add your payment method in the Facebook Pay section.

If you continue having...
Forum: Help & Support Jan 10 2022, 02:42 PM
Replies: 1,956
Views: 121,014
Posted By marymarcel
Hi Karlene :) Please got to the following...

Hi Karlene :)

Please got to the following link and check the requirements for your computer and other suggestions:
http://r1.slashkey.com/forum/showthread.php?t=650270

Also check if your...
Forum: Help & Support Jan 10 2022, 01:47 PM
Replies: 7,108
Views: 588,464
Posted By marymarcel
Hi iwoeb :) I moved your post to the thread...

Hi iwoeb :)

I moved your post to the thread about Facilities and Facility Manager.

After clicking in Start all button at the top of the Facility manager, go through all facilities in your...
Forum: Help & Support Jan 10 2022, 10:18 AM
Replies: 1,650
Views: 101,771
Posted By marymarcel
Hi OrcaLinda :) I moved your post to the...

Hi OrcaLinda :)

I moved your post to the thread about Hiring.

You need to provide more information about your problem, so please answer the following questions:

._ Is the problem with...
Forum: Help & Support Jan 09 2022, 10:59 AM
Replies: 7,108
Views: 588,464
Posted By marymarcel
Glad to hear that Franny and thanks for coming...

Glad to hear that Franny and thanks for coming back to let us know. :)
Forum: Help & Support Jan 08 2022, 06:51 PM
Replies: 7,108
Views: 588,464
Posted By marymarcel
I have been working friends facilities since you...

I have been working friends facilities since you posted the first time and couldnt reproduce your problem.

Could it be possible you had several tabs open? If so, each one shows different xp...
Forum: Help & Support Jan 08 2022, 05:28 PM
Replies: 7,108
Views: 588,464
Posted By marymarcel
Hi Franny2 :) Were you working your friends...

Hi Franny2 :)

Were you working your friends facilities or were you loading your own facilities?

If you were loading your own facilities then that is because the bonus batches, you dont get xp...
Forum: Noticias Jan 07 2022, 01:10 PM
Replies: 100
Views: 16,753
Posted By marymarcel
Hola a todos :) Publicacion posterior a la...

Hola a todos :)

Publicacion posterior a la Actualizacion - 7 de Enero, 12:30 PM

- Error corregido: Las granjas se mostraban con el zoom completo para algunos usarios de habla hispana.
- Error...
Forum: News & Announcements Jan 07 2022, 12:57 PM
Replies: 5,634
Views: 454,490
Posted By marymarcel
Hi all :) Post Release Updates - January...

Hi all :)


Post Release Updates - January 7th, 12:30PM

- Bugfix: Farms showing completely 'zoomed in' for some users from non-English speaking countries
- Bugfix: Facility names not showing...
Showing results 1 to 25 of 500

 
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