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Search: Posts Made By: marymarcel
Forum: Help & Support Aug 13 2022, 05:15 PM
Replies: 124
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Posted By marymarcel
Hi astrid :) I moved your post to the thread...

Hi astrid :)

I moved your post to the thread about Trains.

We are all having problems with some features in the game, please read the following thread:...
Forum: Help & Support Aug 01 2022, 01:54 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
You are welcome katzyin :)

You are welcome katzyin :)
Forum: Help & Support Jul 29 2022, 02:25 PM
Replies: 124
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Views: 1,752
Posted By marymarcel
Hi katzyin :) Taz is not available at this...

Hi katzyin :)

Taz is not available at this moment.

I visited your farms and the problem is that you dont have 3 trains with at least 10 long cars attached.

Your trains on farms 14 and 15 are...
Forum: Help & Support Jul 28 2022, 02:22 PM
Replies: 124
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Views: 1,752
Posted By marymarcel
Support did answered you and asked you some...

Support did answered you and asked you some things. Maybe your spam folder auto deleted the response before you checked?

Im sending you a private message.
Forum: Help & Support Jul 28 2022, 02:03 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
That is very strange as I know Support was...

That is very strange as I know Support was checking your data.

Please contact them again and be sure to check your spam folder in case the response was clasified as spam.

Also read the...
Forum: Help & Support Jul 28 2022, 01:51 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Alexandra :) I asked you to contact...

Hi Alexandra :)

I asked you to contact Support, did you do that?
Forum: Help & Support Jul 23 2022, 09:08 AM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Alexandra :) I moved your pictures to...

Hi Alexandra :)

I moved your pictures to this post so I deleted the other 2 posts.

I visited your farm 21 and the Enhanced train is showing 5 days to go through the markets.

Just wait for...
Forum: Help & Support Jul 23 2022, 08:35 AM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Ok, then wait till it is back and if you continue...

Ok, then wait till it is back and if you continue getting the error then clear your memcache.

If that doesnt help then please contact Support directly. To contact Support click on the link below,...
Forum: Help & Support Jul 23 2022, 08:20 AM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Alexandra :) I just cleared your trains...

Hi Alexandra :)

I just cleared your trains data for that farm. Sometimes, this clearing affects the trip for those trains, so please check if they are still on their trip or if they are back.
...
Forum: Help & Support Jul 18 2022, 08:44 AM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Your trains are both dispatched and on their trip...

Your trains are both dispatched and on their trip no matter you got that message.

Please wait till the enhanced is back, unload it and try to dispatch it again. If you get the same message again,...
Forum: Help & Support Jul 18 2022, 08:20 AM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Alexandra :) I moved your post to the...

Hi Alexandra :)

I moved your post to the thread about Trains.

Tiger is not available at this moment, but she received your train (Enhanced) and got products from it but about 20 minutes ago,...
Forum: Help & Support Jun 26 2022, 02:42 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Julie Mc :) I moved your post from...

Hi Julie Mc :)

I moved your post from Suggestions to Trains in Help & Support forum in order to be able to answer you.

We have the trains which help us to work our friends facilities and...
Forum: Help & Support Jun 18 2022, 05:52 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Farmers :) Problem sending boost trains...

Hi Farmers :)

Problem sending boost trains requests is now fixed!!

Thank you all for your patience :)
Forum: Help & Support Jun 18 2022, 01:44 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
You are very welcome Trainer01 :)

You are very welcome Trainer01 :)
Forum: Help & Support Jun 18 2022, 01:03 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Trainer01 :) If you are on your farm, I...

Hi Trainer01 :)

If you are on your farm, I will try to reattach the cars on your farm 2.
Forum: Help & Support Jun 17 2022, 02:24 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
You are very welcome Trainer01 :) It is...

You are very welcome Trainer01 :)

It is always better to check them both ways, highlighting and showing train details.
Forum: Help & Support Jun 17 2022, 02:20 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
I answered you in the post just above this: ...

I answered you in the post just above this:

http://r1.slashkey.com/forum/showthread.php?p=6497190#post6497190
Forum: Help & Support Jun 17 2022, 02:15 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Im on your farm 1 and the train with the Standard...

Im on your farm 1 and the train with the Standard locomotive is showing as dispatched and it will be back in 6 days.

But you have a problem there, only 2 of the long cars are correctly attached,...
Forum: Help & Support Jun 17 2022, 02:04 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Trainer01 :) Please provide your user ID...

Hi Trainer01 :)

Please provide your user ID number, you find it at the botton of the game screen.

Also let us know in which farm you have placed your train.
Forum: Help & Support Jun 13 2022, 02:54 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Snookie Sue :) Yes, gifts and trains...

Hi Snookie Sue :)

Yes, gifts and trains boost requests are sent no matter the error is still showing up.

Only be sure to take a look at your My Requests from time to time to see if you got...
Forum: Help & Support Jun 13 2022, 08:46 AM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Perico :) I moved your post to the thread...

Hi Perico :)

I moved your post to the thread about Trains.

This is affecting all of us. Your own boost requests are sent anyway no matter you are receiving the error message.

You and your...
Forum: Help & Support Jun 12 2022, 07:51 AM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Thanks for your report Sqrl :)

Thanks for your report Sqrl :)
Forum: Help & Support May 26 2022, 09:15 AM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi cmm1958 :) I moved your post to the...

Hi cmm1958 :)

I moved your post to the thread about Trains.

You need to contact Support team about this problem. To contact them click on the link below, fill out the form and submit it. Be...
Forum: Help & Support May 08 2022, 02:21 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
I visited all her farms. She has 2 trains on...

I visited all her farms.

She has 2 trains on her farm 40 which are dispatched, one will be back in 2 days, the other in 4 days.

She also has a train on her farm 4, but the cars attached to the...
Forum: Help & Support May 08 2022, 02:11 PM
Replies: 124
OFFICIAL Freight Trains
Views: 1,752
Posted By marymarcel
Hi Alexm :) She is a forum member and...

Hi Alexm :)

She is a forum member and registered user, which is her problem to not be able to post herself?
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