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Forum: Help & Support Yesterday, 04:26 AM
Replies: 3,539
Views: 667,552
Posted By Tiger
Hi Dana, There are no problems that we are...

Hi Dana,

There are no problems that we are aware of at this time. If you've already done all the routine items listed in the first post on page one, did you have any problems with responses when...
Forum: Help & Support Yesterday, 04:19 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
Hi KoalaBear777, I have moved your post to...

Hi KoalaBear777,

I have moved your post to the thread related to your issue.
We always keep related posts together so it's easier to find any information for any particular subject.

We and the...
Forum: Help & Support Aug 02 2020, 06:14 PM
Replies: 603
OFFICIAL Trains
Views: 18,056
Posted By Tiger
Thanks for the picture dcsully :) we are waiting...

Thanks for the picture dcsully :) we are waiting for the devs to report back
Forum: Help & Support Aug 02 2020, 09:09 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
Hi All, We are aware of the problems with...

Hi All,


We are aware of the problems with gifting and the devs are also aware it's back again. Facebook has fixed it previously and we may need to wait longer for this to be fixed. It is being...
Forum: Help & Support Aug 02 2020, 09:01 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
Hi Grumpdad, Thank you for the information...

Hi Grumpdad,

Thank you for the information :D It certainly works on a desktop using Chrome. I am out of time to test more at this time.

Mobile and tablet users that are reading this workaround...
Forum: Help & Support Aug 02 2020, 04:03 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
Sorry to hear that annalienjvr, thank you for...

Sorry to hear that annalienjvr, thank you for letting us know.
Forum: Help & Support Aug 01 2020, 01:43 PM
Replies: 4,690
Views: 635,247
Posted By Tiger
Hi dacw, We are aware the problem is back...

Hi dacw,

We are aware the problem is back again and monitoring it to see if Facebook will fix it again, hopefully they will be quick about it, but there's no way for us to know what they are...
Forum: Help & Support Aug 01 2020, 07:34 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
Hi JohnAlbertini, We are aware of the...

Hi JohnAlbertini,

We are aware of the problem, it happened to other users the other day and cleared up overnight so we hope it doesn't last long for the users with it today either.

We are...
Forum: Help & Support Jul 31 2020, 05:44 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
Hi dbreacher, If there is a 50 still showing...

Hi dbreacher,

If there is a 50 still showing and you have refreshed the My Requests tab and can't see any new gifts it's sounding like you have stuck gifts that have already been accepted but...
Forum: Help & Support Jul 30 2020, 05:09 AM
Replies: 1,513
Views: 87,313
Posted By Tiger
Hi Aussie Rae, It's hard to know what the...

Hi Aussie Rae,

It's hard to know what the exact problem is as there isn't a lot you can try as a hired worker.

It can happen if any water has ended up layered underneath another one so you...
Forum: Help & Support Jul 29 2020, 07:07 AM
Replies: 1
Views: 54
Posted By Tiger
Hi Amy Bruno, Did you check the following...

Hi Amy Bruno,

Did you check the following link you were given to see how to find supports replies to you? Here's the link in case you need it again :...
Forum: Help & Support Jul 29 2020, 06:36 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
you're welcome tina7447 :)

you're welcome tina7447 :)
Forum: Help & Support Jul 29 2020, 04:12 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
Hi tina7447, Whichever browser you use, you...

Hi tina7447,

Whichever browser you use, you will still have to make sure 3rd party cookies and popups are allowed in the browser and if you want the flash enabler you'll have to get it and make...
Forum: Help & Support Jul 28 2020, 10:10 AM
Replies: 3,251
Views: 221,771
Posted By Tiger
Hi BABANAN, I have moved your post to the...

Hi BABANAN,

I have moved your post to the thread where your other post about this is, and left you a temporary redirect link to help you find it.

Please look further up this thread to the...
Forum: Help & Support Jul 28 2020, 07:01 AM
Replies: 668
Views: 43,262
Posted By Tiger
Hi Linda24kr, I have moved your post to the...

Hi Linda24kr,

I have moved your post to the thread related to your issue.
We always keep related posts together so it's easier to find any information for any particular subject.

Make sure you...
Forum: Help & Support Jul 28 2020, 04:18 AM
Replies: 4,690
Views: 635,247
Posted By Tiger
Hi tina7447, Please click on the following...

Hi tina7447,

Please click on the following link and read the posts about how to enable cookies and pops in the browser that you are using and how to enable flash player. With some browsers you...
Forum: Help & Support Jul 27 2020, 07:15 AM
Replies: 4,234
OFFICIAL Tools and Fuel
Views: 301,840
Posted By Tiger
Hi Moffeliten, What you are seeing when...

Hi Moffeliten,

What you are seeing when working for others is the Extent mode yellow box which you only get when using the bigger tools that have that mode. Only the bigger tools have both...
Forum: Help & Support Jul 25 2020, 03:37 AM
Replies: 2,939
REDIRECT (see first post) Answered and Closed Threads
Views: 363,726
Posted By Tiger
Hi Jeannette, The instructions and ability...

Hi Jeannette,

The instructions and ability to submit a design was removed some years ago. As far as I know they will not be adding it again. You can contact the support...
Forum: Help & Support Jul 23 2020, 05:33 AM
Replies: 1,670
Views: 118,689
Posted By Tiger
Hi Tracie, The plow tools don't rotate. If...

Hi Tracie,

The plow tools don't rotate. If it's the 2x1 plow tool you are using you can't rotate it so it plows the other direction.
Forum: Help & Support Jul 22 2020, 06:06 AM
Replies: 6,446
Views: 515,350
Posted By Tiger
Hi Alexandra, Thanks but we don't need a...

Hi Alexandra,

Thanks but we don't need a pic, it would contain your friends profile picture and name which they may not want posted on an open forum, we know what they look like so you don't have...
Forum: Help & Support Jul 22 2020, 05:48 AM
Replies: 6,446
Views: 515,350
Posted By Tiger
Hi Alexandra, Have a look for the friends...

Hi Alexandra,

Have a look for the friends that you can't work fas for in the My Neighbours tab, make sure you have the check mark removed for "Show Active Players Only" and see if any of them are...
Forum: Help & Support Jul 22 2020, 04:55 AM
Replies: 1,769
Views: 104,177
Posted By Tiger
Hi Dana, Please check that the option in the...

Hi Dana,

Please check that the option in the pop up message is still checked to allow them to show on wall requests or they won't show up there. In case you need a reminder of where that option is...
Forum: Help & Support Jul 21 2020, 03:16 PM
Replies: 661
Views: 46,866
Posted By Tiger
Hi Dana, Try it now, Raul has just released...

Hi Dana,

Try it now, Raul has just released a fix for this and it's working fine for me. Reload your game to get the fix before you try.
Forum: Help & Support Jul 21 2020, 07:36 AM
Replies: 3,251
Views: 221,771
Posted By Tiger
Hi peekachoo, Make sure when you check My...

Hi peekachoo,

Make sure when you check My Neighbours that you have removed the check mark for Show Active Players only. Some people are finding friends with 0 stats which can push a friend with 0...
Forum: Help & Support Jul 21 2020, 05:15 AM
Replies: 661
Views: 46,866
Posted By Tiger
Hi Dana, I have moved your post to the...

Hi Dana,

I have moved your post to the thread about Storage, as that is what you are having aproblem with viewing.
We always keep related posts together so it's easier to find any information...
Showing results 1 to 25 of 500

 
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