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Search took 0.02 seconds. Search: Posts Made By: marymarcel
Forum: Help & Support Apr 19 2024, 06:29 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi Nana :) I moved your post to the thread...

Hi Nana :)

I moved your post to the thread about Gifting.

Which button is greyed out? "Exchange all" button or "Last Exchange All" button?

If it is "Last Exchange All" button, then it is...
Forum: Help & Support Apr 19 2024, 09:04 AM
Replies: 928
Views: 39,347
Posted By marymarcel
Thanks tammy :) Maybe you got an intermitent...

Thanks tammy :)

Maybe you got an intermitent glitch, please continue checking your gifts and if this happens again, then contact Support team to let them check on it.

To contact them click on...
Forum: Help & Support Apr 19 2024, 08:49 AM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi tammy :) I just did what you described...

Hi tammy :)

I just did what you described and all gifts exchanged and then accepted where in the gifts tab.

Are you using the Exchange all button or the Last Exchange button?

What gifts did...
Forum: Help & Support Apr 19 2024, 08:13 AM
Replies: 928
Views: 39,347
Posted By marymarcel
Post Release Updates - April 18th, 11:00PM -...

Post Release Updates - April 18th, 11:00PM

- Bugfix: Not able to accept new gifts from friends


If you are still having problems, then close your farms and reopen them.
Forum: Help & Support Apr 18 2024, 09:17 AM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi Lessonlady :) I moved your post to the...

Hi Lessonlady :)

I moved your post to the thread about Gifting.

For the first problem, there is a banner above the game screen explaining that:

Hello Farmers, accepting new gifts is...
Forum: Help & Support Apr 18 2024, 08:24 AM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi Ky :) There is a banner above the game...

Hi Ky :)


There is a banner above the game screen explaining that:

Hello Farmers, accepting new gifts is currently disabled due to a bug, will be enabled again tomorrow. Thank You.

Sorry...
Forum: Help & Support Feb 11 2024, 08:31 AM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi Palmarina :) Im sorry but I was not able...

Hi Palmarina :)

Im sorry but I was not able to reproduce your issue.

By the time you accepted the trees, the My gift tab was empty or it already had other gifts you had previously accepted?
...
Forum: Help & Support Jan 25 2024, 01:11 PM
Replies: 928
Views: 39,347
Posted By marymarcel
We are not able to see how many gifts you usually...

We are not able to see how many gifts you usually received and how many you are receiving now.

Let us know if you still have problems getting a shorter list :)
Forum: Help & Support Jan 25 2024, 12:53 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi FarmersWife :) We are not aware of a...

Hi FarmersWife :)

We are not aware of a problem with sending/receiving gifts at the moment.

I sent gifts as usual this morning and again after lunch and I had no problems, I saw the same...
Forum: Help & Support Nov 15 2023, 08:45 AM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi bzb :) I moved your post to the thread...

Hi bzb :)

I moved your post to the thread about Gifting.

Gifts groups/sites have never been run or supported by Slashkey.

If you have problems with them, then you need to contact their...
Forum: Help & Support Oct 21 2023, 03:34 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi fatherdan :) Gifts sites have never been...

Hi fatherdan :)

Gifts sites have never been owned or supported by Slashkey.

If you need information, you have to contact the sites owners or administrators.
Forum: Help & Support Oct 09 2023, 06:26 AM
Replies: 928
Views: 39,347
Posted By marymarcel
You are very welcome Dr. Dirt :)

You are very welcome Dr. Dirt :)
Forum: Help & Support Oct 09 2023, 05:45 AM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi Dr. Dirt :) If you have any gift in your...

Hi Dr. Dirt :)

If you have any gift in your My Gifts tab in the Gift Manager, then when you mouseover you will see the More button.
Click in it and the request will be posted in Other Wall...
Forum: Help & Support Oct 08 2023, 04:39 PM
Replies: 928
Views: 39,347
Posted By marymarcel
You are very welcome Gypsey :)

You are very welcome Gypsey :)
Forum: Help & Support Oct 08 2023, 04:37 PM
Replies: 928
Views: 39,347
Posted By marymarcel
The Show times will show 2 hours after sending...

The Show times will show 2 hours after sending gifts.

You need to send the gifts after purchasing the Gifting machines so the new time will show up.
Forum: Help & Support Oct 08 2023, 04:30 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi Gypsey :) Have you sent gifts to your...

Hi Gypsey :)

Have you sent gifts to your friends after purchasing the Gifting Machines?

If not, then send them and then check the Show times again.
Forum: Help & Support Oct 08 2023, 04:04 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Or maybe Carol noticed there was no name for her...

Or maybe Carol noticed there was no name for her avatar and added it again.
We have had some complains about not getting gifts or train boost requests and when we checked no avatar name were...
Forum: Help & Support Oct 08 2023, 02:12 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi lynnetimpeiro :) If you can contact those...

Hi lynnetimpeiro :)

If you can contact those farmers, please let them know they have to add an avatar name.
They have to click in the Account tab above their game screen and type the avatar name...
Forum: Help & Support Aug 20 2023, 04:18 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi Precious In His Sight :) Then please send...

Hi Precious In His Sight :)

Then please send them a message and tell them that if they dont see a name in their avatar in the farm, then click in Account tab above the game screen.

Under...
Forum: Help & Support Aug 14 2023, 06:39 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Ok, try clearing your memcache, link below. A new...

Ok, try clearing your memcache, link below. A new window will open with a short list of unsettings. Close that window and logout of the website.
Then reopen the website....
Forum: Help & Support Aug 14 2023, 06:27 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Then maybe you are using the My neighbors setting...

Then maybe you are using the My neighbors setting and not All Farmers setting and explains why you are only sending to 138 which is your amount of neighbors.

Or you are using Recently sent to...
Forum: Help & Support Aug 14 2023, 05:03 PM
Replies: 928
Views: 39,347
Posted By marymarcel
As I said before, if you sent 2 gifts before you...

As I said before, if you sent 2 gifts before you start sending to the rest of farming friends, then that is why it shows only 138 and not 140.

If you cant find what is happening, then you can...
Forum: Help & Support Aug 14 2023, 04:47 PM
Replies: 928
Views: 39,347
Posted By marymarcel
The number you see in the neighbors bar below the...

The number you see in the neighbors bar below the game screen says 139 as you have 138 neighbors but you are included so it is 139 in total.

Please after sending gifts, then select a new gifts and...
Forum: Help & Support Aug 14 2023, 04:33 PM
Replies: 928
Views: 39,347
Posted By marymarcel
When you say yes to all of that, then when...

When you say yes to all of that, then when clicking in Select 50 button, you send to 50 farmers twice and the last time it says 40?

If that is correct, then you are sending to 140 not 138
Forum: Help & Support Aug 14 2023, 03:23 PM
Replies: 928
Views: 39,347
Posted By marymarcel
Hi Precious In His Sight :) According to...

Hi Precious In His Sight :)

According to your data, you have 138 Neighbors and 2 Buddies. There is no way for us to check how many gifts you are sending or whom you are sending those gifts.

Are...
Showing results 1 to 25 of 148
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